Know Your Customer

Our end-to-end solution supports a wide range of checks designed to not only help you comply at the onset of the customer relationship, but also throughout the entirety of the active relationship even after the customer has been onboarded. These include:

• Customer identity verification

• Identity document authentication

• Dynamic risk assessment

• PEP and Sanctions screening

• Adverse media screening

• Ongoing risk monitoring

We continuously update our solutions to ensure full alignment with all major and minor regulations across global, regional, and national levels. This includes frameworks and guidelines from key regulatory bodies such as the Financial Action Task Force (FATF), the United Nations (UN), the European Union (EU), the US Department of Treasury, the United Kingdom's HM Treasury, the Monetary Authority of Singapore (MAS), and many more.

Certainly! We recognise that no database is entirely exhaustive. That’s why we provide the flexibility to add your own list of restricted customers or entities for screening against PEPs, sanctions and adverse media. This allows you to manage compliance risks more effectively while tailoring the KYC process to meet your unique requirements.

Our platform employs end-to-end encryption, complies with global data protection regulations, and is certified to the industry-leading ISO 27001:2022 standard. We do not store any customer data, ensuring complete data privacy and security. For more information, please refer to our data security page.

Our solution is built on AWS cloud infrastructure, ensuring seamless scalability to handle increasing volumes as your business grows. Additionally, we continuously update our solutions to comply with international regulations, providing full support for your expansion into new jurisdictions.

Yes! We offer bespoke customisation, enabling you to tailor the solution to your specific compliance and operational needs. Most of the KYC features mentioned above are available as modular designs via SDK. Additionally, we provide a white-label option for seamless brand integration, all while ensuring full compliance.

You can seamlessly integrate our solution with your core banking, ERP, CRM and payment systems through API connections, ensuring minimal downtime and disruption to your existing workflows.

Yes! The solution maintains a comprehensive audit trail that tracks every action taken by compliance team members, ensuring full accountability and transparency. You can effortlessly maintain detailed records for compliance purposes, simplify reporting, and streamline audits with quick access to all necessary data and documents. Additionally, you can download detailed customer reports to support your evaluation and audit processes.