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Client Management Associate

Singapore / Full-Time

Job Description:

  • Provides day to day support of clients’ activities including invoicing and accounts receivables related duties

  • Maintains & completes the onboarding process with new clients

  • Maintains and updates customer databases, including customer particulars changes and any exceptional requirements

  • Creates reports regarding current status of customer account as requested

  • Provides relationship management by conducting regular client reviews

  • Active communication with important key stakeholders – Sales Team & Development Team

  • Maintains and understand key processes and control requirement for all Cynopsis Solutions Product

  • Provides Business Continuity Planning and support

  • Understands the lifecycle of a product defined by Cynopsis Solutions

  • Builds and maintains contact with all new and existing clients to ensure high level of clients satisfaction

  • Keep abreast on Cynopsis development and advise customers accordingly

  • Ensure all customers’ request and actions are followed up diligently and on time

  • Provides quality service and customer satisfaction in all aspects of work

  • Performs other related duties as assigned

Requirements:

  •  Diploma / Degree in any field

  • Fresh Graduates are welcome to apply

  • Excellent communication & interpersonal skills

  • IT skills/programming knowledge is a plus

  • Positive Attitude

  • A Go-Getter person

  • Strong ability to connect with people and teamwork

Alternatively, kindly contact us at humanresource@cynopsis.co to submit your application.

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