1. Terms of service

These Terms of Service constitute a binding agreement between yourself and Cynopsis Solutions Pte. Ltd., a limited liability company registered in Singapore with Unique Entity Number 201725290K (“Cynopsis Solutions,” “we,” or “us”).

The terms and conditions set out here (the “Terms of Service”) apply to and govern your access to and use of the Cynopsis Solutions website (comprising all webpages located at and decentralized application (collectively, “Cynopsis Solutions”) and the services Cynopsis Solutions offers in relation thereto, including the blockchain‑based ‘know-your-customer’ assessment service and related services (each, a “Service” and collectively, the “Services”), and any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on Cynopsis Solutions or in connection with our provision of the Services (collectively referred to as the “Content”). Your access to and use of the Services signifies your acceptance of these Terms of Service and agreement to be bound by them and any and all other applicable terms referenced herein absolutely.

If you do not accept any part of these Terms of Service, please discontinue your access to and use of Cynopsis Solutions and the Services immediately.

2. Interpretation

Clause headings do not affect the interpretation of these Terms of Service.

Unless the context otherwise requires, words in the singular shall include the plural version and in the plural shall include the singular version.

Any words following the terms “including”, “include”, “in particular”, “for example”, or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase, or term preceding those terms.

3. Changes to Terms of Service

We may amend the Terms of Service from time to time at our sole discretion without being obliged to notify you in advance. It is your responsibility to check this page periodically for changes to these Terms of Service. By continuing to use the Services following such amendments to the Terms of Service, you agree to be bound by such amendments.

4. Changes to the Services

The Services that we provide are always evolving. The form and nature of the Services that we provide may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) providing the Services (or any features within the Services) to you specifically or to users generally without prior notice. We also retain the right to create limits on your access to or use of the Services at our sole discretion at any time and without prior notice to you.

We make no representations, warranties, or guarantees, whether express or implied, that our Services or any Content on Cynopsis Solutions is accurate, complete, entirely free from error, or up to date, and are not liable for any errors or discrepancies in the Services or Content.

5. Account Information and Security

In order to access and use Cynopsis Solutions, the Services, or the Content, you may need to create a password‑protected account. We may ask you to provide us with certain personal information to open your account or in the course of your use of Cynopsis Solutions or the Services generally. You are responsible for maintaining the security of your account. We recommend that you refrain from sharing your account details or your password with others. You are solely responsible for any activity in your account, whether or not authorized by you, including purchases made using any payment instrument. Please notify us immediately of any actual or suspected loss, theft, fraud, or unauthorized use of your account or account password.

You agree that you will provide us with accurate, complete, true, and updated information and promptly update us in the event of any change to information you previously supply to us. We will comply fully with the Personal Data Protection Act 2012 regarding all personal information you pass to us. We have implemented relevant Privacy Policy that governs the manners, conditions and purposes personal data is collected from you and transferred, processed, controlled and stored by us and our authorised service providers. This policy is available on our website and may be updated from time to time.

6. Accessing Cynopsis Solutions and the services

You are responsible for ensuring that it is lawful for you to access and use Cynopsis Solutions and the Services, and that you do so in full compliance with all applicable laws and regulations. We reserve the right at all times (but are not obliged) to refuse any order to merge, suspend or terminate your use of or access to Cynopsis Solutions or the Services at our discretion, and without any liability or obligation to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce these Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to user support requests; or (v) protect the rights, property, or safety of Cynopsis Solutions, its users, and the public.

We do not guarantee that Cynopsis Solutions, the Services, or any Content will always be available on an uninterrupted basis. We may suspend, withdraw, discontinue, or change all or any part of Cynopsis Solutions, the Services, or any Content, or access to the same, without providing you with prior notice. We will not be liable to you if, for any reason, Cynopsis Solutions, the Services, or any Content are unavailable for any period of time.

While accessing or using Cynopsis Solutions, the Services, or any Content, you may not:

  1. access or use the same in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity or for any non-authorized commercial purpose;

  2. access, tamper with, or use non-public areas of the Services or Cynopsis Solutions;

  3. probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;

  4. access or search or attempt to access or search the Services by any means (automated or otherwise, including by scraping, using bots, or by mining data) other than through Cynopsis Solutions’s currently available, published interfaces that are provided by Cynopsis Solutions;

  5. access or use any password-protected, secure, or non-public areas of Cynopsis Solutions, or access data on Cynopsis Solutions not intended for you, except as specifically authorized in writing by Cynopsis Solutions;

  6. use Cynopsis Solutions or the Services in any way to send altered, deceptive, or false source‑identifying information;

  7. interfere with or disrupt (or attempt to do so) the access of any user, host, or network, including, without limitation, sending any virus, Trojan, worm, logic bomb, or other malicious or technologically harmful material; overloading, flooding, spamming, mail-bombing Cynopsis Solutions; or scripting the creation of Content in such a manner as to interfere with or create an undue burden on Cynopsis Solutions;

  8. alter or modify Cynopsis Solutions or the Content, or make any electronic reproduction, adaptation, distribution, performance, or display of Cynopsis Solutions or the Content (or any portion thereof);

  9. remove or modify any proprietary notice or labels on Cynopsis Solutions, or use any of Cynopsis Solutions’s trademarks as meta-tags on any other website or application;

  10. copy, modify, erase, or damage any information contained on computer servers used or controlled by Cynopsis Solutions;

  11. use Cynopsis Solutions to violate any legal right of any third party or to take any action that is harassing, libelous, defamatory, abusive, tortious, threatening, harmful, or otherwise objectionable; and

  12. impersonate or misrepresent your affiliation with any person or entity to Cynopsis Solutions or in the course of using Cynopsis Solutions or the Services.

Cynopsis Solutions will report any such breach to the relevant law enforcement authorities and will co-operate fully with them in addressing the breach. This may include disclosing your identity to them. In the event of such a breach, your right to use access and use Cynopsis Solutions and the Services will cease immediately.

7. Use on behalf of other person

If you access or use Cynopsis Solutions or the Services or expressly agree to these Terms of Service, on behalf of another individual or legal person, you are deemed to have represented, by virtue of such access and use, to Cynopsis Solutions that you are duly authorized to so act on behalf of the other person. Both yourself and the person you represent will be considered to have agreed to and be bound by these Terms of Service, and all references to “you” in these Terms of Service will be to yourself and the person you represent, unless the context requires otherwise.

8. Intellectual property rights

As between yourself and us, we own and retain all proprietary rights in Cynopsis Solutions and the Services. Cynopsis Solutions contains proprietary content and information of Cynopsis Solutions (and, as appropriate, its affiliated parties and licensors) that is protected by copyright and other intellectual property laws. Nothing herein shall be construed as granting any license or right to use the Services or Cynopsis Solutions except as expressly provided herein.

Trademarks, service marks, trade names, and logos used and displayed on Cynopsis Solutions (the “Trade Marks”) are registered and unregistered trademarks of Cynopsis Solutions’s, its affiliates, or third parties. Nothing on Cynopsis Solutions or in these Terms of Service shall be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Trade Marks without the written permission of us or any other applicable trade mark owner.

9. Disclaimer of warranty

Your access to and use of Cynopsis Solutions or the Services is at your sole risk. Cynopsis Solutions and all Services provided thereon by Cynopsis Solutions are provided on an “as is” and “as available” basis. Cynopsis Solutions makes no representation or warranty of any kind, express or implied, including, without limitation, any warranties on merchantability, title, fitness for any particular purpose, non-infringement, and any warranties arising by course of dealing or custom of trade. All other warranties relating to fitness for purpose, quality, or condition of Cynopsis Solutions or the Services implied by statute or common law are excluded to the fullest extent permitted by law.

Products, services, or content on Cynopsis Solutions may originate from a third party. Cynopsis Solutions does not endorse, warrant, or otherwise guarantee any such product, service, or content, and is not and will not be deemed to be a party to any transaction between you and any third party.

10. Limitation of liability

Without limiting the generality of the foregoing, in no event will Cynopsis Solutions or any of its affiliates, employees, directors, officers, or agents be liable to you or any other person for any direct, indirect, incidental, special, punitive, or consequential loss or damage, whether arising in contract, equity, tort, or otherwise (including breach of warranty, negligence, and strict liability in tort). Such loss or damage includes, without limitation, damages arising from delay, loss of goodwill, loss of or damage to data, interruption in use or availability of data, loss of use of money or use of products, lost profits, revenue or savings (actual or anticipated), or other economic loss ensuing from or in connection with Cynopsis Solutions or the Services, even if Cynopsis Solutions or any of its affiliates or suppliers has been advised of the possibility of such damage.

You acknowledge and agree that you will exercise and rely solely on your own skill and judgment in accessing and using Cynopsis Solutions and the Services, and that you are responsible for ensuring that your use of the information, Products, and/or Services complies with all applicable legal requirements.

11. Indemnification

You agree to fully indemnify and hold harmless Cynopsis Solutions, its parents, subsidiaries, and affiliates, and its and their respective directors, officers, partners, employees, and agents (collectively, the “Indemnified Parties”) from and against all claims, damages, and losses (including any direct, indirect, or consequential losses, and legal and other professional costs and expenses) suffered or incurred by the Indemnified Parties in connection with any claim arising out of or in connection with your use of Cynopsis Solutions or the Services. You agree that Cynopsis Solutions may, if it desires to, participate in or assume exclusive control of the defence of any claim or action, or any negotiations for settlement, at its own expense. Cynopsis Solutions will notify you in either such event. No settlement that may adversely affect Cynopsis Solutions’s rights or obligations shall be made without Cynopsis Solutions’s prior written consent, which may be withheld provided that such withholding is not unreasonable.

12. Linking to Cynopsis Solutions

You may link to Cynopsis Solutions provided you do so in a way that is lawful, does not damage or take advantage of our reputation, or misrepresent the nature of the relationship between yourself and us. In particular, you must not establish a link in such a way as to suggest any form of association, approval, assurance, or endorsement on our part where none exists. You must not establish a link to our Services in any website that is not owned by you. We reserve the right to withdraw linking permission without prior notice.

13. Third-party links and resources on Cynopsis Solutions

Links on Cynopsis Solutions may take you to external sites or services that are not owned by, under the control of, or affiliated to Cynopsis Solutions. Unless the contrary is expressly stated on Cynopsis Solutions, Cynopsis Solutions does not endorse or make any representations about these sites or services. You acknowledge and agree that Cynopsis Solutions is not responsible for the accuracy or availability of the information on, or the security of, such sites, as well as for any loss or damage you may incur as a result of accessing those sites or services. You access, visit, or use any external sites or services to which Cynopsis Solutions links entirely at your own risk.

14. Severability

If any provision of these Terms of Service is found to be invalid, void or unenforceable, the provision will be modified or read down to the extent necessary to avoid that result. If the provision cannot be modified or read down to that extent, it will be severed without affecting the validity and enforceability of the remainder of these Terms of Service.

15. Waiver

No failure or delay by a party to exercise any right or remedy provided under these Terms of Service or by law will constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy will prevent or restrict the further exercise of that or any other right or remedy.

16. Termination

The Terms of Service will continue to apply until terminated by either you or us under any of the following circumstances.

  1. You may end your agreement with us at any time for any reason by deactivating your user account and discontinuing your use of the Services. You do not need to specifically inform us when you stop using the Services. Where such deactivation and discontinuation affect your use of third party services or products, your continued use of or access to those services or products will depend on the terms of use of those third parties.

  2. We may suspend or terminate your user account, or cease permitting you access to Cynopsis Solutions or the Services at any time for any reason, including if we have reason to believe that: (i) you have violated these Terms of Service or (ii) you create any risk(s) or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. In the event of any of the above, we will make reasonable efforts to notify you by the email address associated with your user account or the next time you attempt to access your user account.

    1. In all such cases, any provision of these Terms of Service that expressly or by implication is intended to come into or continue in force on or after termination of these Terms of Service shall remain in full force and effect.

17. Governing law and jurisdiction

These Terms of Service shall be governed by, and are to be construed in accordance with, the laws of the Republic of Singapore. You agree to submit all disputes arising out of or in connection with these Terms of Service to the exclusive jurisdiction of the Singapore courts.

18. Languages

In case of discrepancies between the English version and any other language versions of these Terms of Service and contents of our Platform, the English version will prevail.



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