Job Description:

• Provide day to day support of clients’ activities

• Maintaining & complete the onboarding process with new client.

• Provide relationship management by conducting regular client reviews.

• Active communication with important key stakeholders – Sales Team & Development Team.

• Maintain and understand key processes and control requirement for all Cynopsis Solutions Product.

• Provide Business Continuity Planning and support.

• Understanding the lifecycle of a product defined by Cynopsis Solution.

• Build and maintain contact with all new and existing clients to ensure high level of clients satisfaction.

• Keep abreast on Cynopsis Solutions development and advise customers accordingly.

• Ensure all customers’ request and actions are followed up diligently and on time.

• Provide quality service and customer satisfaction in all aspects of work.

Requirements:

•  Diploma / Degree in any field.

• Fresh Graduates are welcome to apply.

• Excellent communication & interpersonal skills.

• IT skills/programming knowledge is a plus.

• Positive Attitude.

• A Go-Getter person.

• Strong ability to connect with people.

• Excellent Teamwork & Leadership Abilities.